Singapore banks still hiring, but cautiously, amid current gloom

Banks in Singapore say they will keep hiring staff despite the current gloom.

This is a breath of fresh air, amid the job cuts that have swept the United States and Europe in recent weeks. An estimated 50,000 jobs have so far been affected in banks such as Credit Suisse, HSBC, Barclays, Royal Bank of Scotland and Goldman Sachs.

As in 2008, banks worldwide are in the eye of the gathering financial storm.

However, despite their relatively upbeat outlook, banks here have added a caveat: Hiring in the next few months will be done more cautiously, in the light of the global economic uncertainties.

Source: Straits Time

Happy hiring days are here again!

Singapore: There's something positive, bullish and a general feeling of subdued excitement in everyone's outlook these past few weeks more so within the recruitment community.

Look around and you will see, hear and feel the difference in the air as compared to few months back.

News are abound with confident boosting plans, actions and positive forecast for hiring needs.

For some this week itself has brought in loads of business in the form of new assignments and projects that they've not seen in the past 2 months combine. Pipelines are very strong so are the billing numbers.

The feeling that I get when I spoke to couple of recruiters is that they are going to end with a strong quarter. Which needless to say is a very welcoming change indeed.

I am very confident that this positive momentum is going to see us through the remaining quarter and take off in Q1 2010 to something of a record of sort.

Some of the notable banks that are in hiring mode are Bank of America Merrill Lynch, Barclays, StanChart, ANZ, Credit Suisse and even the locals banks.

Bank of America Merrill Lynch is resorting to having specialist in-house recruiters for different streams by infusing new blood by hiring experience recruiters and also calling back some of their recruiters who were made redundant during the aftermath of BoA buying ML. They are now poised to hire financial experts and technocrats in the hundreds.

Barclays is as strong as ever with every recruiter fighting for a share of the headcount pie.

Credit Suisse on the underhand is looking for senior leaders in big numbers while they continue to build their offshore support strength.

Australia and New Zealand Banking Group which was very much a small player, an unknown entity here in Singapore is bursting in its seams with their program to built a Super Regional Bank and now added to this aggressive growth plan they also have the huge task of hiring in hundreds resources for their integration with RBS (retail, wealth and commercial businesses).

StanChart is still in the news with their plans to hire 850 priority bankers while ANZ is planning to hire over 100 private bankers over the next 18 months.

The hiring market is bullish indeed but I am positive that we are still in the initial stage of the bottom curve and we can be prepared to see much more hiring frenzies in the months to come.

Happy hunting and bigger billings to all the recruiter folks out there!

StanChart to boost pool of relationship managers to 300

AS AFFLUENCE in Asia rises, Standard Chartered Bank is ramping up its wealth management business in Singapore.

In an expansion of its priority banking business here, the foreign bank yesterday said it planned to hire 300 relationship managers over the next three years, more than double its current number.

So far, it has hired 80, it said. Priority banking caters to individuals with $200,000 or more in net assets.

Other banks are also hiring more. HSBC says it is planning to take on about 100 staff in wealth management, while OCBC says it will continue hiring selectively.

Market watchers say this is a good time for banks that are relatively unaffected by the financial crisis to capture more market share.

Singapore job market shows signs of pick-up!

This is my second post in as many weeks on the improving sentiments in the job market here in Singapore. I would also like to believe that this positive waves will continue for another quarter to allow us to propel through the rest of the year into the 1st quarter of 2010.

Almost every paper this morning carried news of survey results collated from some of the leading multinational recruitment firms. Everyone echoed similar sentiments; higher recruitment projection for the next quarter, substantial increased in hiring this quarter and the two sectors that showed most remarkable turnaround are IT and Banking Finance.

Q3 forecast as per Hudson's May survey shows - 32 percent of respondents in banking and finance expect to increase recruitment as compared to 19 percent in Q2.

While in IT & Technology due to the result of solid pipeline of revenue-generating projects built up in Q2 25 percent of respondents expects to grow headcount.

As an in-house recruiter in a mid size regional bank contrary to the negative hiring trend in the market outside in the past few quarters we've never slowed down on our recruitment pace.

However, lately and even more so this last 2 months I am getting to experience candidates that are willing to turn down or back out of offers while in the process of signing the contract or in one instance just days before reporting for work.

This to me, from past experience ( Y2K project and SAP boom days) is one sure sign that the job market is bullish and that candidates have in their hands multiple job offers.

Wishing all the recruiter folks out there happy hunting and good billings!

Standard Chartered to hire 100 bankers

Singapore - Over the next 12 months, Standard Chartered will hire 100 private bankers to support its wealth management in fast-growing markets across Asia, Europe and the Middle East.

While the bank did not elaborate further on its hiring plans, a bank source said most of its new hires will take place mostly in Asia, with the remaining going to Europe and the Middle East.

Peter Flavel, global head of its private bank unit, says Standard Chartered is in good shape despite the global downturn. "'As we're seeing a continuing increase in client demand for our private banking services, we will continue to invest in attracting talent to further strengthen our proposition," says Flavel.

He adds that the bank is scouting for talented candidates with excellent track records and consistency in fulfilling client expectations.

"'We are here to meet clients' needs. To achieve this, we need a certain type of relationship manager - someone with exceptional people and advisory skills, a strong team player, commitment to building long-term partnerships with clients."

About 100 out of 350 relationship managers in Standard Chartered worldwide are based in Singapore, according to a report by The Straits Times.

Barclays set to hire in Singapore

BRITISH banking giant Barclays is sticking to its aggressive plan to hire up to 1,500 highly skilled staff by early 2011 in Singapore - despite the turmoil that has ravaged many financial institutions.

The bank wants project managers, applications development managers, and software and IT specialists for its Business Technology Centre at Changi Business Park Central launched last year.

Barclays has already hired 250 staff - mainly locals - and wants to increase this headcount to 650 by the end of this year.

The centre will allow Barclays to run its international cards and banking platforms out of Singapore.

The new staff are in addition to the 2,500 that Barclays already has for its investment banking and wealth management businesses in Singapore.

Singapore Recruiter roundtable debates – November’08

Recruiter Roundtable Debates is organised by eFinancialCareers.Sg and attended by senior internal recruiters from several of Singapore’s leading financial institutions.

Some of the key issues and findings emerging from this week’s discussion are –

• Both Employers and candidates becoming more cautious in the wake of the global financial crisis
• Job market remains in comparatively good shape and is still attracting foreign talent
• Hiring levels are found to be generally lower than last year but no savage job cuts like NY or London
• Growth sectors – risk, audit and compliance
• Strong demand for advisory and relationship manager roles in Private Banking
• In-house HR/recruitment teams are increasingly placing emphasis on internal recruitment strategies and reducing reliance on agencies.

***Happy hunting folks***

Impact of Recession on Search Firms – Singapore context

Disclaimer: This is a personal weblog. The opinions expressed here represent my own and not those of my employer - Joe Neitham

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Economic slow down, Financial Tsunami, down turn, recession, call it what you like but we seems to be heading for a definite period of persistent rise in uncertainties in the days ahead. We are experiencing what some would even call the worst recession since the Great Depression and the similarities between the Great Depression and the current recession aka Credit Crunch recession are very similar. Much like the credit crunch today, the Great Depression began with a stock market crash and the eventual meltdown of the financial system. The bad news for us is that the current recession is not over yet by anyone’s imagination and the longer the recession prolonged the closer we are to a state of deep and painful depression.

From recruitment perspective, recession does have direct consequences on recruitment plans and the severity of the recession dictates the surge or decline in recruitment activities. We are today probably experiencing the half way point of recession as it is expected to prolong till 2013 as seen from surveys around the globe.

As such, measures taken by different organisation across varied industry, in preparation for the bad times to come, ranges from the mild to the drastic – pay cut, hiring freeze, lay offs and retrenchment are the buzz words today.

Here at home in Singapore we’ve seen and heard of organisation such as CLSA resorting to pay cuts in order to avoid retrenching their staff and in most financial institutions we are seeing hiring freeze (at least in most part of the business) as the norm of the day such as JPMorgan, Credit Suisse, Standard Chartered Bank, etc. Retrenchment as the last resort is underway at DBS (Nov 14, 2008 The Straits Times), Citibank (Nov 19, 2008 Biz Times), HSBC (Wall Street Journal - Nov 17, 2008), Merrill Lynch (Oct 22, 2008 The Straits Times), UBS (Oct 22, 2008 The Straits Times), Standard Chartered Bank (Oct 29, 2008 The Straits Times). I have a feeling that we’ve not seen the last of such retrenchment activities in the banks as mentioned above and some of these banks will continue the next round of lay offs soon if not in the immediate future.

Outside of banks, some of the organisation that has taken lay offs route are Motorola, Nokia, GAP, NOL, AIA, IM Flash Tech., YKK, Allied Technologies Ltd. The list is expected to grow as many organisation need to resort to trimming their staff strength in order to sustain.

In the midst of all the doom and glooms around it is still heartening to know that organisations here such as Singtel and NTUC are declaring not to resort to lay offs, while banks like Barclays, Standard Chartered bank, and ANZ are still hiring actively if not aggressively.

Types of search firms

The past few days I’ve been meeting up with few recruitment consultants and I guess their interpretation of the current recruitment scene varies from one to the other and that’s purely because of the space in which they operate. Typically we have the following types of search firms here in Singapore –

Executive Search Firms: These are the true search firms where they only take on retained search. Typical search firm will have a strong Research team with strong market mapping capabilities and they do not have any particular industry that they limit themselves to but on roles – only senior management level. Some of the leading search firms in Singapore are -
· Egon Zehnder

· Spencer Stuart
· Amrop Hever Group
· Heidrick & Struggles
· Russell Reynolds

Recruitment Consulting Firms (Hybrid – Contingency/Retainer): These are firms that are strong on contingency however most will also take on 10%-20% retainer jobs. Consultants here are strong on end-to-end consulting and 2-5 consultants will share 1-3 researcher (only name generation and market mapping) and in some cases resourcers (Identify and shortlist candidates – email/phone/face-to-face). Focus on middle to senior level candidates. Some of them are -
· Talent2
· Hudson
· Robert Walters
· Derwent
· Korn Ferry

Recruitment Agency (Contingency - Contract/Perm): These are agencies that are typically focused on verticals and most of them are in Information Technology. Traditionally they only do contracting where they outsource engineers to client site and manage their payrolls. Lately, few of these agencies do not wish to miss out on the lucrative contingency business so they have dedicated consultants that only do permanent placements. In such places, often they will have dedicated Sales/Business Development (client facing) team that are supported by strong Resourcers in the back office. Some of the leading agencies are –
· A-IT
· Optimum
· Comtel
· Emerio

Trends in recruitment process

Recruitment Outsourcing:

In the past 2 years alone we have seen a rapid growth in recruitment outsourcing, also known as HRO(Human Resource Outsourcing), RPO (Recruitment Process Outsourcing), TAM (Talent Acquisition Management), etc and basically to quote the Recruitment Process Outsourcing Association

, "Recruitment Process Outsourcing is when a provider acts as a company's internal recruitment function for a portion or all of its jobs. RPO providers manage the entire recruiting/hiring process from job profiling through the on-boarding of the new hire, including staff, technology, method and reporting. A properly managed RPO will improve a company's time to hire, increase the quality of the candidate pool, provide verifiable metrics, reduce cost and improve governmental compliance.”

Some of the organisation that are outsourcing their recruitment functions in Singapore are –
· Credit Suisse to Alexander Mann Solutions
· Barclays to Resource Solutions/Robert Walters -
· Deutsche bank to Alexander Mann Solutions
· UBS to Talent2
· Merrill Lynch to Talent2

Corporate/In-house Recruiters:
For sometime now we’ve had HR folks taking on recruitment as a sub function and unfortunately these does not work well when you are recruiting in volumes. Some of the banks in Singapore that are increasingly relying on in-house recruiters are – ANZ, JPMorgan, Standard Chartered Bank, RBS, etc. Most of these in-house recruiters are from search background with many years of end-to-end recruitment experience under their belts. Obviously, they know what they are doing and they will definitely give some their vendors a run for their money.

Talent management solutions:
Most of the big banks here these days have implemented Talent management solutions in the recruitment process. Some of the leading solutions that are in used here are -

· Taleo (Clients: ANZ, Credit Suisse, JPMC),

· Brassring (Client: UBS),

· Recruitmax (Client: Barclays),

· JobsDB Dimension (Client: SCB).

Preferred Supplier Panel:

Gone are the days when banks will utilise the services of any and every recruitment firms out there. These days’ banks are more selective with whom they want to associate themselves and whose service they would like to avail. Thus was born the Preferred Supplier List or Panel, where out of maybe 70-90 firms only 10-20 are short listed to be included in the panel. Every in-house recruiter as well as the hiring managers is generally mandate to only use those agencies that are in the list.

Banks that uses Talent Management Solutions invariably will have their preferred supplier list and the system will not allow you to submit resumes if you are not in the panel as a registered user.

The future of recruitment industry

As more and more organisation engage on developing their own in-house resource capabilities their focus then will be to hire directly and reduce dependencies on headhunters/recruitment agencies in the long run. Today many in-house recruiters are well equipped and trained on direct sourcing through different mediums for both active and passive candidates – Networking tools(LinkedIn, Facebook, Zoominfo etc), Job site Database search (eFinancialcareers, Monster, etc), Googling (using Boolean strings), etc. What this translates to is substantial lost of requirements for recruitment agencies. The future of recruitment industry therefore will be decided by those firms/agencies that are willing to evolve and adapt to the changing demands of the industry. Added to this, recession will result in the number of jobs being drastically reduced and everyone therefore will be forced to fight for the few jobs that are available and survival will very much depend on getting those few available jobs from the client and filling them.

- Agencies will have reduced job sheets: Fewer jobs due to recession and those that remains most of them will be filled by in-house recruiters. Only hard-to-fill niche or senior roles will be given to agencies.
- Agency to focus on building strong search capabilities: To fill those hard-to-fill niche or senior roles agencies must equip themselves with strong search capability to beat the fierce competition and stand out from the rest.
- Smaller/boutique agencies driven out of business: In the interim smaller agencies who are without any serious requirements will be left out, eventually they will have to close shop due to lack of funds. However, those smaller agencies that are focus on contracting with more than 50 contractors will survive at least for the period when the contract still runs.
- Only the big boys with strong capital reserves will survive: The big Recruitment Consulting firms with diverse portfolio will survive and ride out this rough patch as they are not dependent only on few particular clients in particular industry/sector.
- Strong relationship + strong delivery capability will thrive: In the end, it all boils down to the depth of ones relationship with clients because relationship will help in requirements coming to you. However, relationship alone does not suffice and what will set a survivor apart from the rest will be the strength in their delivery capability – high percentage of successful job filled against number of jobs.

Is your firm geared up and prepared for the long haul and ready to ride out the recession? What plans of actions are being put in place not only to survive but excel in these challenging times?

Should the negative trends continue for the next two quarters number of consultants will find themselves in the deficit from which recovery will be a difficult task. I believe that this will eventually result in many consultants losing their jobs sometime during the end of 2nd and beginning of 3rd quarter of 2009 and many cowboy agencies will also be force out of business. So how each companies responds to these new economic conditions will ultimately “separate the wheat from the chaff”.

On the bright side, experience and big billing consultants will not only survive but continue to do well and for them pots of gold waits at the rainbow’s end and this is what we know as “survival of the fittest”.

PS: Feel free to share with everyone your thoughts and take on this topic by leaving your comments here or you may write in to me confidentially at neitham(at)gmail(dot)com.

***Happy hunting folks***

Turmoil in the financial industry - Round up!

The sub-prime mortgage crisis and its affect on the global market have never been seen at such a proportion, perhaps but for the great depression.

The exposure to the credit crunch which started last year and was felt by most leading investment banks notably UBS and Bear Stearns ripples across the globe and is still felt till this week but more in the shape of a tsunami now.

The latest being Lehman Brothers and Merrill Lynch which over the weekend became the next high profile scalps. Bear Stearns was the first billion-dollar casualty which was bought out by JPMorgan with the US Federal Reserve’s intervention.

Prior to that we had Freddie Mac and Fannie Mae, who collectively controls $5 trillion in mortgages, had to be bailed out by the long-suffering US taxpayer.

On Sept. 14, 2008, Merrill announced that it had agreed to be purchased by the Bank of America, rather than run the risk of being pulled under by turmoil surrounding the industry.

Merrill's logo -- a bull -- had long symbolized the fundamental optimism of Wall Street, and its leaders had often been viewed as spokesman for the entire industry. And folks in the street corner and in the office lifts are amazed and stunned that an institution of the size of Merrill Lynch (founded in 1914) could end in such a situation! Just for a minute ponder on this fact that we are never going to have Merrill Lynch again!

Over the weekend, Lehman Brothers, a major American investment banker, has filed paperwork for bankruptcy. It would be the largest collapse of an investment firm in 18 years. Lehman attempted to find a buyer over the weekend but it met with no success.

The latest development is that BARCLAYS has finalised the acquisition of Lehman Brothers' investment banking and capital markets businesses in the US for $2.2 billion.

Goldman Sachs so far has navigated the turmoil better than its peers, avoiding big write-downs. Yet Goldman Sachs reported a 70 per cent plunge in quarterly profit and I am wondering if it will be too preposterous to declare that GS is the potential next in line?

For me, the worst was the fate of AIG as I find it difficult to imagine if the largest insurance company in the world was to collapse? Most importantly who all will it drag along to her grave? Fortunately, the US Federal Reserve gave them a lifeline with an offer of $85 bln and thus preventing what would have been the biggest scalp over the sub-prime fallout!

Nearer at home, the Monetary Authority of Singapore (MAS) joined its global counterparts in acting to reassure jittery markets by declaring that it was prepared to inject additional liquidity if the situation so warrants. It is also heartening to note that all the three local banks, DBS, OCBC and UOB have insignificant exposures.

My worry is, for how much longer can we remain an island shielded from the sub-prime crisis and does the ripple affects that we are experience now became a big wave and hit us like a Tsunami? Do we have alternate and contingency plans should such a drastic fate befalls us? Are we prepared? “Que sera, sera, What will be, will be.”

- by Joe Neitham, 6:15PM, 17th Sept, 2008

Wages for IT talent go up, up, up!

Singapore - With the banking and finance sector fuelling demand for talent, IT professionals can command a higher pay if they choose to job hop now.

Richard Talbot, GM of the IT recruitment firm, Sapphire Technologies, says with a low 2% unemployment rate and a shortage of skilled workers, there is a pressure on companies to increase the wages of IT workers.

Similarly, Watson Wyatt's quarterly HR Trends survey showed that IT sector had a 5.4% salary adjustment in 2008, cpmpared to 4.8% for general industries. This ranks the IT industry as one of the top 4 industries, payewise.

Singapore: Hiring slows down in second quarter

21/July/2008

HIRING by Singapore companies is slowing down as firms tighten their belts amid rising operating costs and margin pressure, say recruitment agencies.

This cautious approach is in stark contrast to the enthusiastic hiring seen a year ago and experts say the pullback is most evident in the finance and manufacturing sectors.

'Companies in general have become more conscious of their fixed costs,' said Robert Half International managing director Tim Hird.

'We have observed that our clients have become more selective and more cautious in their hiring, rather than imposing total freezes on hiring altogether,' he said.

The sector identified by recruiting firms as having suffered the biggest slide in hiring is investment banking.

But there are pockets of growth within the financial services sector - commodity houses, insurance firms, private equity firms and hedge funds - that are 'still hiring strongly', Mr Hird pointed out.

Another affected sector is information technology (IT), which has seen a 20 per cent fall in hiring.

Source: www.straitstimes.com

Hiring sluggish for foreign private banks

Recruitment among foreign private banks in Singapore has slowed down considerably. Speaking at the launch of its newly renovated office, Olivier Denis, head of OCBC's private banking unit said that one reason for the slowdown in hiring could be market instability, but bankers also realised that clients were unwilling to shift their money from one bank to another too often.

"Has the market slowed down in terms of active recruitments? I think it has, yes. This business is about long-term relationships. If you jump as a relationship manager every two years, you start from scratch all over again," he said.

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Stanchart goes on hiring spree | S'Pore

Bank swims against the tide; plans to recruit another 500 in S'pore and 10,000 worldwide

While banks in the US and Europe are making announcements - almost on a daily basis - about job cuts and writedowns, Standard Chartered stands quietly poised to grab any talent that may come its way.

As its peers downsize, Stanchart will hire aggressively, especially in Asia. The bank has decided to swim against the general tide of gloom and feels this is the time to grow.

The bank derives most of its profits from Asia, Africa and the Middle East and has escaped relatively unscathed from the sub-prime fallout. It is well-positioned to expand, it said.

A Stanchart spokeswoman told BT yesterday that its Singapore operations will be expanding by nearly 11 per cent in 2008 alone. Some 500 people will be hired in Singapore across the consumer and wholesale banking and support functions, mainly in sales and risk management positions. The bank employs some 4,700 people in Singapore.

In all, the bank will be hiring 10,000 staff this year, across the world according to Richard Meddings, Stanchart's group finance director.

The biggest hiring spree will be in India where the bank plans to recruit another 3,000 people. Another 1,500 will be hired in China, 500 in Hong Kong, 400 in Pakistan, while the remaining 4,100 will be spread across different geographies. The bank's consumer banking business will see the biggest expansion staff-wise. More than half of the new hires - 6,000 people - will be recruited for this segment, while 1,000 will add to the wholesale banking staff. The remaining 3,000 hires will be slotted in support functions like risk, finance, operations, and technology.
'We are well-positioned for growth and are investing in people to leverage on the opportunities in the market,' said the Stanchart spokeswoman.

'We have been very successful in supporting this growth in Singapore due to our ability to attract, engage and develop talent across our markets,' she added. The bank on Wednesday said it had writedowns of US$97 million on its asset-backed securities portfolio for the first quarter. Another US$156 million charge was made to reflect losses arising from the change in the fair value of its available-for-sale reserves. The bank reported writedowns of US$300 million for 2007 on the value of of some of its its asset-backed securities.

All this, however, paled in comparison with the bank's profits before tax of US$4.04 billion for 2007.

This compares to other banks which have been beset with losses from their investments in collateralised debt obligations (CDOs). Swiss bank UBS AG, reported a net loss of 11.5 billion Swiss francs (S$15 billion) for its first quarter on the back of writedowns of US$19 billion. UBS is cutting 5,500 jobs globally, on top of 1,500 already earlier announced.

Citi reported a straight quarterly loss of US$5.11 billion , undone by more than US$15 billion in writedowns and increased reserves for credit losses. The US financial giant announced the slashing of 9,000 more jobs, in addition to the 4,200 job cuts already reported in January.

Source: Business Times

Jobs cuts plan by top finance firms!

Against the sub-prime crisis end of last year most finance firms were announcing and consolidating on their exposures during the 1st quarter of 2008 which eventually culminated to drastic measures which we are beggining to hear and see now - job cuts!

Here are some of the latest developments!

UBS: Swiss investment bank UBS axed 5,500 jobs.

Morgan Stanley : Morgan Stanley is planning another round of layoffs in the coming days - 1,500 jobs.

JPMorgan Chase: Plans to cut jobs to make space for incoming Bear Stearns employees.

RBS: Royal Bank of Scotland (RBS) is set to cut hundreds of jobs as it pushes ahead with the integration of Dutch bank ABN AMRO's investment bank and slashes headcount in divisions hit by the credit crunch. Expected job cuts - 7000.

Citigroup: Plans to slash about 15,000 jobs.

Goldman Sachs: Plans to cut headcounts eventhough their exposures were light.

Merrill Lynch: ML intends to reduce headcounts by 4000 employees.

Here in Singapore, most managers including those at UBS are very confident that the affect will be minimal as most of the job cuts are in US and UK.

In most banks, it has been observed that the hiring plans are either on hold or delayed and even those that are hiring does requires layers of approvals before the offer could be finally released.

My advice to most candidates that are in touch with me -
if you think your job is safe, hold on to it. Don't bother to look out for greener pastures because there isn't much option at this time.
And for those who are out of job or on the verge of being retrenced, look for opportunities aggresively and take any offers that comes your way. Don't bother to look for some more options before you can decide which one to take because there isn't much option for you to weigh at this time.

***Happy hunting folks!***

:: Is the banking recruitment machine losing its steam?

Singapore – Private banks in Singapore are easing up on recruitment, in light of the volatile sub-prime market in the US, says the Business Times.

Manager of search firm Robert Walters’ front office banking practice, Gary Lai says, “The banks won't admit this but they are probably not as aggressive as before.”

Having done well in Singapore over the past two years, assets of private banking have increased to an estimation of US$500 (S$725) billion this year, resulting in a shortage of staff.

Another recruitment firm, Kelly Services, said that hiring wouldn’t stop entirely, but “will slow down to some extent over the short to mid term”.

While the sub-prime crisis is one reason for the ease in , with others being steep competition and high costs, say Kelly Services.

A financial advisor has said that for example, UBS have slowed hiring for its trainee programme. It “used to aggressively look for people, asking bankers to see if they knew people interested in it. But that has stopped',” said the source.

And at Citi, “they have even cut things like staff social programmes for gatherings or drinks,” reported an investment strategist.

Mostly in the US and UK where investment banking centres are based, banks have made clear their intentions of downsizing their staff. However, “I would find it unusual if Singapore was not affected”, reported the strategist.

“At banks that will or have cut jobs, if a unit is seen to be aggressively hiring it sends the wrong signal to the rest,” said Robert Walters' Gary Lai.

Joshua Yim, chief executive of JCG Search International said that, banking sectors in Asia are “isolated to a certain degree, but at a big corporate, depending on which bank we're talking about, you can have across-the-board reductions.”

Banks are less aggressive than when they were five months ago, and those affected by the sub-prime crisis are cutting back, he said.

On the other hand, banks and insiders have reported that the hiring slowdown rumours are unfounded, and Citi Private Bank have said that it would continue to grow in double digit percentage terms in the short to medium run. And come 2008, it “will continue to recruit the appropriate talent in order to match our business expansion and growth needs”.

:: Singapore recruiting trend '06-07

In an article published by Online recruiters directory call 'Recruiters in 2007' - a survey report, it was found that for most recruiters the biggest challenge they faced in 2006 was - finding qualified candidates.

This was especially true for the IT sector and most recruiters surveyed echoed the same sentiment and that the market has turned to a candidate driven market and employers were faced with greater demands from hiring perspective.

From what I've seen in Q1 of 2007 the trend seems to be pretty much the same as 2006 but at a much more acute pace.

Today, Singapore market, say unlike 2-3 years back is flooded with mushrooming recruitment firms and the competition for a share of the same pie is developing into a very fascinating affair.

We have the same group of recruiters and resourcers finding and talking to the same group of candidates and at times the same candidate ends up being represented to the same client couple of times.

This definitely does not bode well for both the candidate and the agent. The fight for the same group of talents ultimately resulted in some cases in the candidate holding on to 2 or more offers at the same time.

This truly is the candidate market! And I believe that this trend will continue in the same vein at least for some more years to come and I say this because Singapore is proving itself to be a preferred location to set up and conduct business for many of the employers in Europe and America.

I was talking to a senior recruiter with an Australia based recruiting firm here in Singapore who incidentally is recruiting for a leading bank and he confidently declared -

"Joe, I've market mapped Singapore and I know and have spoken to most of the candidates here and the same goes for India too and I am only sourcing for candidates now from non-traditional and unlikely sources/locations."

He continued to awe me when he nonchalantly declared that he has more than 80 jobs at any given time and he simply does not have the time to do justice to all the requirements and he needs extra hands.

He might have exaggerated a wee bit there but there is more truth in what he commented. Because just after a few days of receiving this great insight I was commanded in no uncertain terms by one of the recruitment manager in a leading European bank-

"We've seen all the candidates there is to see in Singapore and India and we are now focusing our attention on attracting talents from Australia or UK".

And that’s exactly what we got into doing by releasing advertising campaign down under and buying new job boards in London.

Not only do I see shortages of qualified candidates but I also observe an increasing shortage of experience recruiters by the number of calls that I continue to get from headhunters and also by the way I struggle myself to recruit consultants and recourcers for my own organization.

As we continue to operate within many limitations and demands of the market we evolve into being a specialised and effective recruiter and this is necessary in order to stay ahead of competition.

One area that we can all look forward to in the coming days is gaining success in honing our skills in international recruitment and in diversity recruitment.

After all that is what the clients and the market increasingly wants us to be and as a recruiter we have no choice but evolves with the changing times.

*** happy hunting folks***

::Recruiting from non-traditional source

The poaching of private bankers and a drying pool of good relationship managers have prompted at least one bank to start recruiting older Singaporeans with no experience in banking.

In what is believed to be an industry first, HSBC is now eyeing professionals aged between 38 and 50 years old for its premier banking arm. The Hong Kong-based bank is wooing them on the premise that they know enough people — and have enough life experience — to bring in the money - todayonline.com

I guess this was exactly what the hiring managers at one of the leading investment bank were trying to impress upon us when we were invited to attend a presentation on a new talent management solutions which the bank was implementing.

Recruiting from non-traditional source using non-conventional methods are increasingly becoming more of a reality rather than a fad. This practice however could increasingly find relevance in many industries wherever there is a scarcity of talents.

Take for instance, as most investment banks prepares to move their development and application support to APAC and India the economy of demand-supply will come to play at some point in time. To counter this imbalance hiring managers will be increasingly compel to scout for resources outside of the common pool.

The key here is to “Hire for Attitude and Train for Skills” – this cliché generally does not go wrong.

Some examples which may be applicable within the investment bank are –

• Level1 support engineers: Instead of looking for 5-6 years banking IT project experience hire 2-3 years if not fresher with good attitude and communication skills and provide an in-house training on the business domain.Reasoning: Since L1 involves mainly phone and email support one does not require a seasoned software programmer to man the desk.
• C/C++ systems programmers: There is a huge shortage of good C/C++ programmers and that’s true even for India. The solution here is to recruit fresh graduates and provide them training for a year or two before putting them onto projects. Reasoning: Instead of relying on a market pool which is drying up it is rather sensible to proactively train fresh minds and incubate them for any eventuality.
• Business Analyst(BA): BA’s are breeds apart. Not everyone can be a successful BA. And not many BA’s are available in the market. To excel in this role one must have a combination of good business knowledge and understands full SDLC and at the same time communicate with stake holders and translates business requirements into technical specs, etc. Reasoning: Instead of wasting months trying to find the perfect BA which does not exist, hire someone with good BA experience from industry/domain that is relatively closer and train her on the required business domain.

These are just few examples off the cuff, I am sure options are aplenty if only we, meaning hiring managers are prepared to think outside of their comfort zone and explore the available talent pools around them.

As for us recruiters, we need to progressively partner our clients and manage their expectations at every single stage of the recruitment process and constantly provide our clients with realistic market feedbacks.

This will in turn give them the required time to make necessary changes in their talent management strategies and streamline their effort to the options that are viable and prudent and most of all in line with the current market condition thus allowing them to stay ahead of competition.

*** Happy Hunting folks***

:: Boom in Singapore IT market – more jobs and higher pay checks!

As per the survey conducted by Monetary Authority of Singapore (MAS) - a rebound in the IT market in the later half of the year is expected. This is in line with the survey conducted by Manpower - which conducted a polled recently and found that over 55% of the employers said they would step up hiring in the April-June months.

The Manpower report also found that of all the 27 countries covered in the survey the Net Employment Outlook for Singapore at 53% has the brightest job prospects for the next three months, even outshining India which is at 31%.

Singapore’s economy is set to grow at 5.4 percent this year an increase from the 5.2 percent predicted in the last survey in December.

A certain feeling of positive outlook for a bullish market is felt all around for the year 2007. This ripple effect of the current good economy outlook is being felt especially in the job market.

A new and positive trend is being felt and echoed by most search firms here that 2007 will be a good year for IT boom. As more and more MNCs set up their operation here or augment their staff strength, especially amongst the investment banks, the market definitely is looking good for those who are in banking and finance sector.

According to Roger Olofsson, associate director Robert Walters as quoted in The Straits Times, IT workers can comprise up to 30 percent of the entire staff of a large MNC investment bank.

This is because of the fact that most investment banks in Singapore have segmented a large chunk of their resources to providing support to the existing applications and users and traders spread across the globe. Most of these activities used to be operated out of their office in New York or London or even Zurich.

Robert Walters also reported sharp increases in salaries in Singapore’s tech industry. These increases range from about $10,000 a year for a business solutions architect to about $100,000 a year for a chief information officer, compared to figures in 2003.

The last 2 year has seen a sharp rise in the number of IT workers coming to Singapore to join one of the investment banks here. This influx is also felt very severely in the areas of real estate. Especially in areas like Simei, Tanah Merah, Tampines and even Bedok the rental has grown to 10-30% for both HDB flats and condominiums. These areas are being preferred by many IT workers due to the fact that Changi Business Park (CBP) is situated near Singapore Expo which is at a close proximity to the above addresses.

In fact landlords these days insist on not only increasing the rental but letting out the flat to only those who are willing to sign a lease agreement for a minimum of 2 years. Fast forwarding to 2007, the scene is much worst with the real estate boom which is almost comparable to the economy boom of the early 90’s with expats willing to shell out 4k for a condominium accommodation.

Singapore is truly experiencing what to me is the beginning of good time and for most search firms here the pie is getting bigger and everyone is expected to have a share of the pie; the size and the amount of the pie largely depends on how well you position your organization in identifying and capitalizing on your core strength.

The Hudson report, Q1 2007, Singapore – Employment and HR Trends.

“Employment expectations are rising and companies express a high level of optimism about future performance. But the other side of the coin is severe competition for staff. Companies recognise they must be prepared to look at the ackages they offer which would now include significant increases in salaries and bonuses in order to attract appropriately talented individuals.” Mark Sparrow, Country Manager, Hudson, Singapore.

The Hudson Report (January-March 2007) is a quarterly survey on the hiring expectations across the industry in Asia (Japan, Hong Kong, Shanghai and Singapore). These surveys are conducted by Hudson consultants amongst the executives from multi-national firms. Some of the key findings within the IT and Telecommunications industry in Singapore is given below:

• Permanent employment expectations: 56% of respondents are expecting to hire more staff in Q1 but an imminent surge is expected as usual in Q2, after detailed planning for the year during the 1st quarter.
• Permanent employment expectations by job roles: Demand for IT professionals is high at 17%, second to Sales jobs which is at 23%. Banking IT specialists are much sought after as more banks are setting up new operations or upgrading existing operations.
• Pay increases to attract managerial staff: 57% say they will pay more than 10%, compared to 35% in Q1 2006. Banks however are expected to pay by far the highest increase, with 78% saying the salaries will rise by ore than 10%.
• Year-end bonus payments: 51% of respondents plan to pay bonuses of more than 10%. Steep rise from 32% in Q1 2006. Banking sector again is making by far the highest bonus payments, with 76% planning to pay more than 10%.
• Staff turnover: 37% of IT&T companies are experiencing turnover of more than 10%.
• Reasons for staff turnover: Poaching is the most significant cause for staff turnover with 30% of the respondents attributing the turnover due to poaching. 10% of the respondents in IT&T, which is significantly higher than any other sector agree that ‘Low staff morale’ is also a very significant reason for staff turnover.

The year 2007 from staffing perspective is expected to be as buoyant as the Singapore economy outlook. Banking and IT are two sectors which will see a significant increase in resource augmentation and this is no surprise considering the number of banking institutions that are already/in-process/on the verge of setting up new/refurbishments/upgrade of operations and data centers.

As competition for quality resources heats up amongst the banks here, a major resource crunch is expected and banks and their recruiting partners will have to progressively look at ways to source and import talent from outside Singapore.

This means that further improvement in salary payouts will have to be implemented in order to attract, recruit and retain quality talents from location such as India and Hong Kong.

Of late, we are seeing a reversal in recruiting trend as far as India is concern – companies in India are looking to recruit from outside India. One of India’s largest Software Development company is in the process of luring back Non-resident-Indian IT pros for middle and senior roles for their projects in India and so are most of the MNC banks in India who are facing stiff challenges in recruiting senior level consultants. We are also seeing specialist recruitment firm such as Job options which is founded and managed by Mr. Achyut Menon. In his own words - “I am pretty convinced that 'global migration' of professionals will be a reality soon, and so it is better to dig ones wells..before one is thirsty!!”. He is of course referring to returning Indian professionals.

This obviously means that companies in India are prepared to match the consultant earnings abroad - dollars to dollars. This will also mean that they are willing to pay the talents within in India which will match their potential earning abroad in order to retain them. This trend is especially prevalent in the banking sector; with so many banks moving their back office support offshore to India this seems to be the obvious.

It therefore, does become necessary for IT&T and banking companies in Singapore to pro-actively look into their existing salary standards and make necessary changes and sacrifices to remain competitive in the fight for quality talents in this part of the world.

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***Happy hunting folks!***